VOIP Business Communications
COMPREHENSIVE SERVICE INCLUDES
• Retention & migration of your existing phone numbers
• 24/7 Support
• All administrative programming & changes
• Option to purchase or lease equipment
• Replacement equipment (Under rental agreement)
• Business grade video conferencing
• Cell phone app integration
How It Works
VoIP TECHNOLOGY FEATURES
FEATURE RICH TECHNOLOGY INCLUDES HD VIDEO CONFERENCING & CELL PHONE APP INTEGRATION
This has to be refined and simplified. General Features:
Call Forward on Busy or No Answer
Call Routing by DID
Auto Attendant / Digital Receptionist
Voicemail
Music on Hold
Central Phonebook
Call Transfer, Attended & Blind
Barge In / Listen / Whisper
Message Waiting Indicator
Supports Popular SIP Phones
Ring Extension & Mobile Simultaneously
Automatic Pick-up on Busy
Extensive Call Reporting
Scheduled Reports Can Be Emailed
Call Parking / Pick-up
Call Queuing
Call Recording
Search-able Call Recordings
Intercom / Paging
Video Conferencing:
One-Click Conference
Send Outlook Invitation
Meeting Recording
Remote Control / Assistance
Screen Sharing
File Sharing
Unified Communication:
See Presence of Colleagues
Receive Voice Mail via E-mail
Advanced Forwarding Rules
Scheduled & Instant Conference Calls
Call Center / Contact Center:
Advanced Queue Strategies
Real Time Queue Statistics & Monitoring
Queue Reports
Supervisor Can Barge In / Listen / Whisper
Queue Wallboard
Switchboard Queue Manager View
Supervisor Can Log Agents In / Out
Supports External Agents
Callback If Queue Full
SLA Alerting / Reporting
Mobile Device Integration:
Android Client
iOS Client
Windows Phone Client
Create Conference Calls
The Benefits Of The Cloud
The Benefits Of The Cloud
The Tech Consultants help businesses with 20 or more users by providing better, proactive Business IT Support.
Customer Service Dedication
We Have Retained 93% of Our Clients Over The Past 10 Years.
Expertise
Our award winning team, based in Woodland Hills, can create, implement and maintain custom IT solutions for companies with 20 to 1,000 or more users.
Qualified Expert Team
Our experienced team of premier IT specialists can help your company achieve this. We will audit, streamline and maintain a healthy IT infrastructure for your business.
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Application Integration:
CRM Integration / Scripting Interface
Link Company Directory w LDAP / ODBC
Sync Phonebook w Microsoft Exchange
Microsoft Outlook
Office 365
TAPI
Saleforce
Microsoft Dynamics
Microsoft Exchange 2013 / LDAP / ODBC
Sugar CRM
Google Contacts
Chrome Click-To-Dial
Exact
Zendesk
Freshdesk
act!
Datev
And Much More!
